Privacy Policy
Effective Date: March 24, 2025
Last Updated: March 24, 2025
Cordial Chauffeurs Limited We operate the website https://cordialchauffeurs.co.uk/ and provides chauffeur-driven transportation services Airport Transfers, Hourly Hire, and International Transfers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Information We Collect
Personal Data
We may collect the following personal data from you:
- Contact Information: Name, email address, phone number, and postal address.
- Booking Details: Pickup and drop-off locations, dates, times, and special requirements.
- Payment Information: Credit or debit card details and billing information.
- Communication Records: Emails, messages, and call logs.
- Technical Data: IP address, browser type, operating system, and access times.
How We Collect Your Data
We collect data through:
- Direct Interactions: When you book our services, fill out forms, or contact us.
- Automated Technologies: Cookies and similar tracking technologies on our Website.
- Third Parties: Payment processors and analytics providers.
Use of Your Data
We use your data to:
- Provide Services: Process bookings and deliver chauffeur services.
- Process Payments: Handle transactions securely.
- Communicate: Send confirmations, updates, and respond to inquiries.
- Improve Services: Analyze usage to enhance our offerings.
- Legal Obligations: Comply with laws and regulations.
Legal Basis for Processing
Our legal grounds for processing your data include:
- Contractual Necessity: To fulfill our contract with you.
- Legitimate Interests: For business operations and service improvements.
- Legal Compliance: Adhering to legal and regulatory requirements.
- Consent: Where you have given explicit consent.
Data Sharing and Disclosure
We may share your data with:
- Service Providers: Third parties who assist in delivering our services (e.g., payment processors, IT support).
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In events like mergers or acquisitions.
International Data Transfers
Your data may be transferred outside the European Economic Area (EEA). We ensure adequate protection through standard contractual clauses or other approved mechanisms.
Data Security
We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.
Data Retention
We retain your data only as long as necessary for the purposes outlined or as required by law. Typically, this is for a period of 7 years to comply with UK tax regulations.
Your Rights
Under data protection laws, you have rights to:
- Access: Request a copy of your data.
- Rectification: Correct inaccurate data.
- Erasure: Request deletion of your data.
- Restriction: Limit processing of your data.
- Portability: Receive your data in a usable format.
- Objection: Object to data processing based on legitimate interests.
- Withdraw Consent: Withdraw consent where it was the basis for processing.
To exercise these rights, contact us at info@cordialchauffeurs.co.uk.
Cookies and Tracking Technologies
Our Website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings. For more details, refer to our Cookie Policy.
Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Contact Information
Cordial Chauffeurs Limited
- Registered Office: 1.12 D09, 450 Bath Road, Heathrow, UB7 0EB
- Email: info@cordialchauffeurs.co.uk
- Phone: +44 33 0133 1789
